FAQ – Instyle Ceramics AU

InStyle Ceramics is a family run and operated business that was established in October 2012, by Paul and Anna Spadaccini. With over 30 years’ experience in the building industry, together with their sons Joseph and Thomas by their side and their dedicated InStyle Team, they are the heart and soul of this business. From inception, it has always been their intention to help create your life In style!

Whether you choose to book a one on one consultation with one of our Interior Design Consultants in our showroom or alternatively via a digital experience online, we can walk you through the selection process.

Our experienced team will dedicate a 45-minute initial design appointment to provide advice and knowledge to help support you in selecting a tile suitable for your space, together with the grout to compliment your tile selection. We will happily complete your colour selection with suggestions of laminate and countertop selections if required, however, we do not get involved in the production process, but we are here to help!

Our adjoining Trade Centre is comprehensively stocked to support all your tiling needs.

With over 30 years’ experience in the building industry, we can support all your requirements for the application process from grout to glue, trim to tiling tools; we have it all.

At InStyle Ceramics, our team is dedicated to taking the guess work out of your project. We are here to help support your vision for your space and ultimately to create your life in style!

We always recommend that our clients have an idea of ‘the Look or style’ they like or trying to create. This can be as simple as going to our website and viewing our online showroom gallery which has many photos that can provide inspiration.

Have your plans available, know your budget and have any other elements that you have decided on available to make the decision-making process a cohesive, all-inclusive experience for you and your project.

Multiply the room’s length and width in meters. Calculate its area using the formula: -

Length × Width = Area

For example: - If the room is 2 meters long and 3 meters wide, its area is 2 meters × 3 meters = 6 square meters. Remember, it is standard practice to provide approximately 10% extra for tile cuts and wastage, but this will be dependent upon style, shape and the pattern of the selected tile.

If uncertain please contact us at online@instyleceramics.com.au

All quotes measured off floor plans are estimates only. We would always recommend that quantities are confirmed on-site before confirming and placing your final tile order.

We allow up to 14-day turnaround period. Should there be a situation where stock levels of your selection have been exhausted, or lead time for delivery is longer than the anticipated 14-day turnaround, we will advise you as soon as possible. InStyle Ceramics commences processing your order immediately once confirmation is received.

We do accept returns for exchange only. Take your time with your selection and make use of the sample box service we provide, as no refunds will be given should you change your mind.

Only full boxes of currently stocked shades will be accepted.

Return of goods will not be accepted after 30 days from date of invoice and no returns on sale items, discontinued lines, ‘Special Order’ tiles or goods out of stock.

Return shipping is to be arranged and paid by the customer to our InStyle Ceramics Warehouse, 105 Norma Road, Myaree, WA 6154 and will incur a 20% re stocking fee on your exchange.

It is the responsibility of the buyer to check all goods on receipt and inspect your delivery for damage. Should there be damage on arrival please take a photo and contact InStyle Ceramics immediately.

Defective or damaged tiles will be exchanged or replaced once proof has been provided by the purchaser and approved by InStyle Ceramics to have happened prior to ownership being transferred.

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